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1

Energy Meter

Open

the easee energy meter has a big difference with the measurement from the energy supplier. that will lead to big discussions with our customers. this must necessarily change. does easee have a mid certificate?

0
2

Lacks the ability for the installer to limit the maximum current.

Open

There should be a "current selector slider" under the installer menu altso, so that we could limit the maximum possible current the customer can select on the user menu. With some fuse sizes it's not possible to limit the current to 80% of the allowed cable load by choosing a "fake" lower fuse size under the installer menu.

0
2

Easee app - stops audio playback

Being fixed

Easee app - stops audio playback when app is started on Android 10

1
1

Update equalizer

Open

My equalizer dogs not update. No brutton to force update. Serial EH3YPB9C Serial QH102079

0
3

Reduced charging current due to charger thinking it is offline

Identified

In fw 281 and above we have uncovered a fault in the logic of offline behaviour when chargers have an offline current set in the app. The issue mostly affects Tibber customers with Tibber pulse and warty. Other customers who have set a lower charging current for when the charger is offline are also affected. The charger will automatically switch to offline current even if the charger is online. We are working on a permanent fix. In the meantime the only way to achieve max charging current is to set the offline current to max. Be aware that if there is a loss of internet connection or a problem with the cloud the fuse may trip as the charger does not have a lower charging current.

2
1

Revoking charging authorization via "stop_charging" is not working

Identified

When I configure the charger to require authorization for loading, it waits for authorization before it starts charging. That means I can send API command resume_charging and nothing happens. Only when I send start_charging the charging starts. That's OK up to here. But now, when I call "stop_charging" the charging goes on! That's not correct. According to API documentation it should stop charging and revoking authorization. Charging can be paused with pause_charging, but also here the authorization remains.

2
0

How to update to a specific charger firmware version

Closed

I would like to use an older charger firmware to check for a specific problem. How is it possible to update to a specific charger firmware?

2
3

Stop loading at 80% charge

Open

I would like to set a charge level, my BMW I3 dose not have such a function

0
2

Wrong iPhone notification

Identified

Dear Easee Team, I have the issue that my charger reports loading start and always one minute later charging end. Loading is still on. Car is a XC90. In general everything works besides that wrong notification which is confusing

3
1

Time Stamp not correct

Open

Hi, I charge with the RFID Key and today I pulled a report. I started the charging process today at 13:07 in the report is 12:07. In the settings I have not found where you can set the GMT time. Can you set that somehow or is this feature missing?

0