Until last night I could schedule night charging, but used the repeat function so it stopped correctly. Last night it didn’t charge at all. I set the schedule, plug it in, pause the charge as it starts immediately and the schedule starts when it should. However, not last night and I have noticed that a pop up box now says it will only restart manually once I pause it, which may be the problem. Anyway, scheduling doesn’t work for me now!
I updated in the App Store. I am no wiz, but it seemed simple enough.
Same problem here.
How do I get newer version of app
Update via google play or App Store depending on your OS
I did. Thanks for help. It works now
Last question, has this also sorted out the repeat schedule problem?
Ok, all done, it just took me longer to sort it out!! Anyway, thanks, it looks like it will work!!
Ok, spotted the app version and I am still on 1.2.1! I will see about updating it, is it actually out now?
Hi, how do I get v 1.2.2? I thought it would update automatically like most of my apps, but I can’t find where it says which version of app I have and with the schedule set it still starts charging.
Version of the app is always displayed in the bottom right of the hamburger menu ;)
v 1.2.2 Fixes the issue. :)
How do I get that version of app?
It’s available via the App Store or google play
Tried it, unfortunately even if I have the schedule set the charging starts! So I have to pause it!
You should probably try it without pausing.
If you have a schedule set on the charger, the charger will not start until its inside the schedule, there's no need to manually pause it.
You can try it out.
If the charger does not have a schedule, and you connect the car, it starts automatically obviously. If you set a schedule to a time period that disallows charging right now, charger stops charging and waits for the schedule.
If the charger has a schedule already, and you connect a car, it won't start charging unless the schedule allows it.
I have tried this twice no luck. I set the schedule for a time later. Plug the car in and it starts charging inside a few seconds!
What's your charger's serial EHXXXX.. ? I can ask Support to take a look.
I had a look myself (before i mentioned it to Support), i can see no commands setting the schedule that are sent to the charger, just a bunch of "clearing" schedules.
Did you perhaps forget to hit the "Confirm" button ?
A fair question, but no, I did do that. But I agree with you, it doesn’t seem to be getting the message. However I can do other functions from the App!
I could try deleting the app and start from scratch?
No need to delete the app, makes no difference.
I think something strange is going on here with the API, its not showing me my own schedules either.
I'll bring it up, hopefully we can fix this asap, sorry for the inconvenience
Fine, thanks. Peter
We've identified the issue, I'm going to bring it up with Easee tomorrow whether we need an app update or an API update to address it.
Thanks so much for your help and patience!
Pleasure and thank you for keep coming back so quickly! It helps when you know someone is on the case!!
Hi, just one last thing, please could you let me know timescale to fix it, when you do. Thanks again, Peter.
Sure no problem.
I've submitted a fix already with Apple / Google.
If you are a beta tester you should have it early tomorrow I reckon. If you aren't a beta tester, then I would be surprised if it doesn't get released by tomorrow evening, but its a bit hard to say, its in the hands of Google and Apple now. I'll let you know as soon as I hear anything.